MATURITY MODEL MANAGEMENT: A CASE STUDY IN VERY SMALL BUSINESSES OF THE FURNITURE SECTOR
Keywords:
Maturity Model, Management Small BusinessesAbstract
The article aims at proposing an evaluation method of the level of very small business maturity management. For doing so, a study of multiple cases in the furniture sector of Caxias do Sul/RS was conducted. The model developed was based on several methods of maturity evaluation such as CMM, KMCA and KMMM. Structured interviews were performed and the model was applied in order to identify the level of the businesses maturity. The method for measuring the management maturity behaved suitably and three companies were identified as being of the Defined Level, while one business is in the Managed Level.
DOI: 10.18226/23190639.v1n3.06
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