Smart University: conceitos, planejamento e indicadores
Abstract
As interações humanas estão passando por um processo de transformação, pois os dispositivos inteligentes têm alterado a maneira com que as pessoas interagem e realizam suas atividades. Este fenômeno pode ser observado em todos os ambientes, incluindo as Universidades. De fato, a concepção dos ambientes tem se expandido graças a inserção dos dispositivos inteligentes (smart industry, smart farm, smart home, smart education) produzindo também o conceito de Smart University. Neste contexto, o objetivo principal desta pesquisa é identificar como avaliar uma Instituição de Ensino Superior (IES) em termos dos conceitos de Smart University. Para isso, o presente trabalho apresenta uma proposta de indicadores-chave de desempenho (KPI’s), e um gráfico como modelo de maturidade, com a finalidade de dimensionar as condições sob as quais uma IES pode constituir-se em uma Smart University. Como resultados, identificaram-se temas relevantes e seus indicadores, desenvolvendo-se etapas a serem seguidas para concretizar o processo de avaliação de uma Smart University, considerando os pilares de educação, meio ambiente, pessoas, processos e tecnologia.
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