Resilience in Tourism MSMEs:

Case of the South Coast region of Jalisco, México.

Authors

  • Lorena Trinidad Medina Esparza Universidad de Guadalajara
  • Martha Moreno Zambrano
  • Alfonso Zepeda Arce Universidad de Guadalajara

Keywords:

Tourism; Resilience; MSMEs; South Coast.

Abstract

The South Coast is located in the west of the state of Jalisco, Mexico, it is made up of six municipalities, three of them are located on the coastline and three in the mountains, in the coastal municipalities the tourist corridor called Costalegre was created, a project proposed in 1990 by the Ministry of Tourism located between two development poles that are Puerto Vallarta and Manzanillo. The purpose of this document is to identify the behavior of the economic units dedicated to tourist activities in the region, during the period of the health contingency due to Sars-Cov-2, the methodological design applied is quantitative with an exploratory scope of non-experimental design, in addition, a transectional or transversal research and a descriptive study were selected. The findings found considering the numbers reflected in the National Statistical Directory of Economic Units (DENUE) and the impact generated by the pandemic, in terms of mass closure of units, had minimal impact. The main limitation of the research is that it is based on the results generated by the DENUE, which qualifies the research. The implications are that the study universe is made up of establishments that offer services related to tourism activity, originality/value: establish the impact of the pandemic on tourism MSMEs in the South Coast region, determining their degree of resilience based on the results of the DENUE.

Author Biographies

Lorena Trinidad Medina Esparza, Universidad de Guadalajara

Doutora. Professora na Universidad de Guadalajara, Autlán de Navarro, Jalisco, México.: https://orcid.org/0000-002-2342-1380. E- mail: lorena.medina@academicos.udg.mx

Martha Moreno Zambrano

Doutora. Professora na Universidad de Guadalajara, Autlán de Navarro, Jalisco, México. https://orcid.org/0000-002-4204-8486. E- mail: marta.mzambrano@academicos.udg.mx

Alfonso Zepeda Arce, Universidad de Guadalajara

Doutora. Professor na Universidad de Guadalajara, Autlán de Navarro, Jalisco, México. https://orcid.org/0000-002-3970-1731. E- mail: alfonso.zepeda@academicos.udg.mx

References

Benítez-Auríoles, B. (2021). Resiliencia del mercado turístico urbano ante la crisis de la COVID-19. El Caso de Málaga. Revista de Estudios Andaluces, (43), 237-239. Link

Bertella, G. (2022). Discussing tourism during a crisis: resilient reactions and learning paths toward sustainable futures. Scandinavia - Journal of Hospitality and Tourism, 22(2), 144-160. Link

Biggs, D., Hall, M., & Stoeckl, N. (2011). The resilience of formal and informal tourism enterprises to disasters: Reef tourism in Phuket, Thailand. Journal of Sustainable Tourism, 20p5), 645-665. Link

Butler, R. W. (Ed). (2017). Tourism and resilience. CABI.

Calgaro, E., Lloyd, K., & Dominey- Howes, D. (2014). From vulnerability to transformation: a framework for assessing the vulnerability and resilience of tourism destinations. Journal of Sustainable Tourism, 22(3), 341-360. Link

Cellini, R., & Cuccia, T. (2015). The economic resilience of tourism industry in Italy: What the great recession data show. Tourism Management Perspectives, 16, 346-356. Link

Civitaresi, H. M., & Colino, E. (2019). Turismo, transformaciones territoriales y resiliencia: Bariloche como evidencia de una ciudad turística intermedia argentina. Revista de Estudios Latinoamericanos sobre reducción de riesgo de Desastres REDES, 3(1), 41-52. Link

Cochrane, J. (2010). The sphere of tourism resilience. Tourism Recreation Research, 35(2), 173-185. Link

Consejo Nacional Empresarial. (2023). Nuevas oportunidades de negocio para Pymes turísticas en el sureste. Konfio. Link

Cruz, G., Azcué, I., Pérez, A. L., & Varisco, C. (2020). PYMES Turísticas: Aportes conceptuales para su estudio. Mar del Plata, Universidad Nacional de Mar de Plata, Nülan Recurso de Aprendizaje. Link

De Soto, H. (2000). The Mystery of Capital: Why Capitalism Triumphs in the West and Fails Everywhere Else. Basic Books.

Demuner, M. R., Saavedra, M. L., y Cortés, M. (2022). Rendimiento Empresarial, resiliencia e Innovación en Pymes. Investigación Administrativa, 51(130), 1-19. Link

Directorio Estadístico Nacional de Unidades Económicas - DENUE. (2019). Sistema de Consulta. Link

Dewi, C., Rofe, M., Nichols, J., & Izziah, I. (2023). Heritage and the Covid-19 Pandemic: the meaning of visitation. Built Heritage, 7(11). Link

Diario Oficial de la Federación [DOF]. (1990). Declaratoria de Zona de Desarrollo Turístico Prioritario del corredor turístico ecológico denominado Costalegre, en el Estado de Jalisco, con superficie de 577.2 hectáreas. Diario Oficial de la Federación. Link

Diario Oficial de la Federación [DOF]. (1999). Acuerdo de estratificación de empresas micro, pequeñas y medianas. Diario Oficial de la Federación. Link

Fabry, N., & Zeghni S. (2019). Resilience, tourist destinations and governance: an analytical framework. Tourismes et Adaptations, 96-108. Link

Folke, C. (2006). Resilience: the emergence of a perspective for social-ecological systems analyses, Global Environmental Change, 3(16), 253-267. Link

Guadarrama-Tavira, E., & Pacheco-Hernández, E. (2023). Resiliencia organizacional como estrategia de recuperación y continuidad de las Pymes turísticas. RILCO Desarrollo sustentable, Negocios, Emprendimiento y Educación, Año 5, Nº 46. Link

Hernández, R., Fernández, C., & Baptista, M. (2014). Metodología de la Investigación. Mc Graw Hill.

Holladay, P., & Powell, R. (2013). Resident perceptions of social-ecological resilience and the sustainability of community. based tourism development in the Commonwealth of Dominica. Journal of Sustainable Tourism, 21(8), 1188-1211. Link

Ibanescu, B., Eva, M., & Gheorghiu, A. (2020). Questioning the role of tourism as an engine for resilience: the role of accessibility and economic performance. Sustainability, 12(14), 5527. Link

Instituto de Información Estadistica y Geográfica de Jalisco - IIEG. (2019). Link

Lew, A., Pin, T., Chin-Cheng, N., & Tsung-Chiung, W. (2016). Community sustainability and resilience: similarities, differences and indicators. Tourism Geographies, 18(1), 18-27. Link

Luque, R. (2022, 26 de set.). Turismo del futuro: pymes turísticas. Fi group. Link

Luthe, T., & Wyss, R. (2014). Assessing and planning resilience in tourism. Tourism Management, 44, 161-163, Link

Negoc, D., Luc, D., My, H., Hong, H., & O´Mahony, B. (2021). Enhancing resilience in the Covid-19 crisis: lessons from human resource management practices in Vietnam, Current Issues in Tourism, 24(22), 3189-3205. Link

Nuevo, A., Martínez, G., & Puig, M. (2023). Consecuencias y resiliencia del turismo ante el impacto de la pandemia desde una visión de la gestión a escala local para el caso de Málaga. Revista de Estudios Andaluces, (45), 167-189. Link

Octasylva, A. R.P., Yuliati, L. N., Hartoyo, H., & Soehadi, A. (2022). Innovativeness as the Key to MSMEs´ Performances. Sustainability, 14(11), 6429. Link

Peralta, L. (2022). La Recuperación del Turismo como Pilar del Gran Impulso para la Sostenibilidad. CEPAL Publicaciones Unidas. Link

Pérez, J. X. (2003). Las Mipymes Turísticas: cómo comercializar a través de la cooperación. Bogotá, Colombia: Universidad de Externado.

Plan Estatal de Desarrollo Jalisco (2015). Plan de Desarrollo de la Región Costa Sur 2015-2025. Gobierno del Estado de Jalisco. Link

Pololikasshvili, Z. (2022, 05 de dez.). La OMT y Marruecos se asocian para ayudar a 10.000 Mipymes turísticas a digitalizarse. Organización Mundial de Turismo. Link

Rahmafitria, F., Sukmayadi, V., Suryadi, K., & Rosyidie, A., (2021). Disaster management in Indonesian tourist destinations: how institutional roles and community resilience are mediated. Worldwide Hospitality and Tourism Themes, 13(3), 324-339. Link

Rahmanto, A. (2021). Crafting Normalcy: How communication enhances tourist village´s resilience during the Covid-19 Pandemic. Journal Komunikasi: Malaysian Journal Communication, 37(3), 244-256. Link

Ricalde, N. (2018). ¿Qué es la resiliencia de destinos turísticos?. Entorno Turístico. Link

Rutter, M. (1993). Resilience: some conceptual considerations. Journal of Adolescent Health, 14(8), 626-631. Link

Sánchez, E., & Toscano, J. A. (2022). Análisis sobre la gestión estratégica dentro de las Mipymes turísticas mexicanas durante la pandemia Covid-19. Topofilia - Revista de Arquitectura, Urbanismo y Territorios, 15(24), 330-353. Link

Sancho, A., & Veléz, Y. (2009). La resiliencia como metodología para enfrentarse a la crisis del sector turístico. In D. López & J. I. Pulido (Eds.), XIV Congreso AECIT para el Turismo Español. Cambio de paradigma (pp. 39-50). Universitaria Ramón Arses.

Scott, D., De Freitas, C., & Matzarakis, A. (2009). Adaptation in the tourism and recreation sector. In K. L. Ebí, I. Burton, & G. R. McGregor (eds.), Biometeorology for Adaptation to Climate Variability and Change (pp. 171-194). Springer: Dordrecht. Link

Senderovitz, M. (2009). How are SMES defined in Current Research? AGS. Link

Suárez, E. (1993). Resilience, o capacidad de sobreponerse a la adversidad. Revista Medicina y Sociedad, 16(3), 18-22. Link

Traskevich, A., & Fontanari, M. (2021). Tourism potentials in post-Covid-19: the concept of destination resilience for advanced sustainable management in tourism. Tourism Planning & Development, 20(1), 12-36. Link

Tsao, C., & Ni, C. (2016). Vulnerability, resilience, and the adaptive cycle in a crisis-prone tourism community. Tourism Geographies, 18(1), 80-105. Link

Unión Internacional de Telecomunicaciones [UIT]. (2019). Digital transformation and the role of enterprise architecture. Thematic Reports, ITU Publications: El Salvador, Costa Rica y Panamá. Link

Vázquez, V. (2023). Impacto especial de las inundaciones súbitas en la resiliencia turística de Matehuala, San Luis Potosí, México. Cuadernos de Turismo, (51), 163-187. Link

Virgen, C. R., Zepeda, A., & Medina, L. T. (2021). Tras la huella del desarrollo turístico de la Costa Sur de Jalisco: una revisión histórica. In C. G. Ruíz de León, & M. O. García. (Cords.), El Desarrollo Turístico en México: Revisión general y casos de estudio (pp. 199-238). México: Universidad de Guadalajara, Academia Mexicana de Investigación Turística. Link

Wang, H., Liu, L., & Sha, H. (2022). Exploring how the psychological resilience of residents of tourism destinations affected brand ambassador behavior during the Covid-19 Pandemic. Behavioral Sciences, 12(9), 337. Link

Yang, S., Lu, Y., & Wang, S. (2023). Quantitative simulation and verification of the tourism economic resilience in urban agglomerations. Scientific Reports, 13(1), 18879. Link

Published

2024-08-14

How to Cite

Medina Esparza, L. T., Moreno Zambrano, M., & Zepeda Arce, A. (2024). Resilience in Tourism MSMEs:: Case of the South Coast region of Jalisco, México. Revista Rosa Dos Ventos - Turismo E Hospitalidade, 16(3). Retrieved from https://sou.ucs.br/etc/revistas/index.php/rosadosventos/article/view/13067