Simanjuntak M. THE ANTECEDENTS OF COMPLAINT BEHAVIOUR AMONG GENERATION Z: ROLE OF INFORMATION ACCESS, COMPLAINT EXPERIENCE, AND ATTITUDES: THE ANTECEDENTS OF COMPLAINT BEHAVIOUR AMONG GENERATION Z. RBGI [Internet]. 2026 Jan. 5 [cited 2026 Jan. 10];1(1). Available from: https://sou.ucs.br/etc/revistas/index.php/RBGI/article/view/13657