[1]
Simanjuntak, M. 2026. THE ANTECEDENTS OF COMPLAINT BEHAVIOUR AMONG GENERATION Z: ROLE OF INFORMATION ACCESS, COMPLAINT EXPERIENCE, AND ATTITUDES: THE ANTECEDENTS OF COMPLAINT BEHAVIOUR AMONG GENERATION Z. Brazilian Journal of Management and Innovation (Revista Brasileira de Gestão e Inovação). 1, 1 (Jan. 2026). DOI:https://doi.org/10.18226/23190639.v13n1.07.